Frequently Asked Questions (FAQs)
Hey there, Bent90 family! Got questions? We've got answers. Here's everything you might want to know about shopping with us, from orders to returns. If you don't find what you're looking for, feel free to drop us a line at support@bent90.com.
Products & Ordering
What products do you offer?
Bent90 primarily offers a selection of high-quality graphic t-shirts and hats.
What materials are used in your t-shirts?
How do I determine the right size for me?
Bent90 t-shirts have a regular, unisex fit. We offer sizes from S to 3XL. Please refer to our size chart/videos for detailed measurements to ensure you select the best fit for you.
How do I care for my Bent90 t-shirt?
What payment methods do you accept?
Returns
What is Bent90’s return policy?
If your product is damaged or incorrect upon arrival, you can return it for a refund or exchange within 30 days of delivery. Unfortunately, because your item is made to order, we can't accept returns for buyer’s remorse or size swaps. However, we offer a discount on your next purchase to help ensure you get something you truly love.
How do I return an item?
Please contact us at support@bent90.com with your order details and a description of the issue. We’ll guide you through the return process. For damaged or incorrect items, we will cover the return shipping costs.
How long does it take to process a refund?
Once we receive your return and inspect the item, we will process your refund within 5-7 business days. The funds should appear in your original payment method shortly after.
Shipping
How much does shipping cost?
$7.95 flat rate cost. Free on orders over $75.
How long will it take to receive my order?
Typically delivered within 6-9 business days.
Does Bent90 ship internationally?
Currently, Bent90 does not offer international shipping. We ship within the United States only.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Sustainability & Ethics
What sustainability practices does Bent90 follow?
Bent90 utilizes Eco-friendly materials such as 100% ring-spun U.S. cotton and recycled polyester. Our garments feature Oeko-Tex® certified fabric, low-impact dyes and water-based, non-toxic inks. We minimize waste through efficient ink usage and reduced packaging. Our on-demand production model prevents overproduction, and we use recyclable shipping materials. We utilize production facilities across multiple U.S. locations to reduce shipping distances and the associated carbon footprint. Our products are printed and shipped from the U.S.
How can I contact Bent90 customer support?
If you have any questions or need assistance, you can reach our customer support team at support@bent90.com. We strive to respond to all inquiries within 24-48 hours.
Are your products ethically made?
Yes, we ensure that all our products are made under fair working conditions. We only use manufacturers that are WRAP Certified (Worldwide Responsible Accredited Production) ensuring ethical manufacturing practices.